Privacy Commitment

Data We Gather

We gather and manage various types of personal data.

How We Handle Your Data

Your personal information helps us serve you better.

• Service Delivery (Contract Obligations):
  • We process and manage your car rental bookings and agreements efficiently. This includes verifying your identity and confirming that you meet our rental criteria. Our services also encompass facilitating the vehicle collection and return procedures, as well as handling payments, deposits, and any applicable charges related to your rental.
• Customer Engagement and Communication Practices:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering dedicated customer support. Informing you about service or policy changes.
• Marketing Preferences and User Consent:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interests. You can opt out anytime.
• Enhancing Services Through Legitimate Interests:
  • Evaluating website interactions to refine user satisfaction and enhance functionality. Conducting assessments to improve our fleet and service offerings.
• Legal Obligations for Privacy Compliance:
  • Adhering to all legal, regulatory, and tax obligations. Safeguarding against fraud while maintaining the security of our services. Addressing conflicts and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Service Providers in Earley: We collaborate with third-party service providers, including payment processors and IT support, who are contractually bound to safeguard your personal information.

We do not share your personal data with third parties.

Data Protection Measures

We implement suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This includes the use of encryption, access restrictions, secure servers, and routine security evaluations. Despite these precautions, no method of internet transmission or electronic storage can guarantee absolute security.

Data Retention Policy

We retain your personal information only for the duration necessary to achieve the objectives for which it was collected, including compliance with legal, accounting, and reporting obligations. The length of time we keep information will depend on the specific type and context of the processing involved.

Your Rights Explained

Your Rights Under UK Data Protection Law

• Access to Your Information: Access your personal data stored with us.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your experience while browsing. These tools help us analyze traffic patterns and tailor content to better suit your preferences. You can adjust your cookie settings at any time through your browser options to manage how we collect and utilize this information.

Policy Changes

We may revise this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Any updates will be made available on this page, accompanied by a new "Last Updated" date. We recommend checking this policy regularly to stay informed about how your information is managed.

Contact Us

Contact Us for Privacy Policy Inquiries and Data Practices